Thursday, 27 November 2025

Is your 2026 marketing plan already extinct?

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Across various blogs, webinars, and social media - I’ve seen a fair few marketing directors (or marketing quick-fix bros) create their 2026 plans using 2024 playbooks.

Same budget allocation models. Same channel mix. Same assumption that incremental optimisation beats strategic reassessment.

The problem? 2025 changed the game in ways that make those plans obsolete before implementation.

What actually shifted in 2025

Every channel in your marketing mix hit a breaking point simultaneously.

Paid search costs continued their relentless climb, whilst AI-powered search experiences fragmented where your audience actually looks for information. Traditional search engine traffic (to websites) is predicted to drop by 25% in 2026 as ChatGPT, Google AI Overviews, and Perplexity become primary discovery interfaces rather than supplementary tools.

Your SEO strategy targets traditional search. Your audience increasingly doesn't use it, especially in the research phase of their discovery.

Paid social reached a different inflection point. iOS privacy changes that started years ago finally cascaded through campaign performance data. Targeting capabilities you'd relied on simply disappeared. The platforms compensated with AI-driven audience targeting, but that meant surrendering strategic control to algorithmic decision-making you can't interrogate or refine.

Cost per acquisition across paid social climbed 15-20% year-on-year for most sectors. Not because your creative declined, but because everyone's competing for a smaller targetable pool with less precise tools.

PR and earned media underwent their own disruption. Journalists adopted AI research tools en masse, fundamentally changing how they discover stories and sources. The traditional press release became even less effective. Media coverage value shifted as publications themselves struggled with AI-generated content policies and audience trust issues.

The outlets your audiences trust changed. The formats that earn coverage changed. The timescales for building media relationships compressed.

Meanwhile, organic social media reach continued its decade-long decline, but 2025 marked the point where even paid amplification couldn't compensate. Algorithm changes prioritised platform-native content over external links, making social traffic to owned properties increasingly difficult to generate, regardless of budget.

This wasn't one channel underperforming. It was a simultaneous disruption across your entire marketing mix.

The authenticity backlash nobody planned for

AI adoption accelerated exactly as predicted. 92% of marketers report AI impacting their role, with 88% using it daily.

What the predictions missed: consumer rejection. A great example here is the backlash CocaCola received for their ‘all-AI’ christmas ad. You are welcome to your opinion of it, but for me it’s a soulless example of everything wrong with using AI to support your creative.

50% of consumers can now spot AI-generated content. 52% are less engaged when they suspect AI authorship without human input.

This created immediate problems across channels. AI-generated social posts achieved lower engagement rates. AI-written PR pitches got deleted faster. AI-optimised ad copy converted worse than human-crafted alternatives despite better theoretical performance metrics.

The efficiency gains you planned for? They're being offset by audience disengagement across every channel.

PPC campaigns running AI-generated display creative saw click-through rates decline as audiences developed detection skills. Social media content calendars filled with AI-assisted posts achieved reach levels 30-40% below human-created equivalents. PR coverage secured through AI-enhanced pitching generated lower authority scores and less audience engagement.

Marketing leaders are shifting focus back to brand building and authentic storytelling as the most defensible asset in an environment where everyone has access to the same AI tools. The competitive advantage isn't speed anymore. It's genuine human insight and connection.

This creates a strategic tension most 2026 plans ignore. You need AI to maintain operational efficiency across paid media management, content production, and campaign optimisation. But you need human creativity to maintain audience trust across social, PR, and brand communications.

Why your planning assumptions broke

Annual planning relies on stability. You assume channel effectiveness remains relatively consistent, that audience behaviour evolves gradually, that competitive dynamics shift predictably.

2025 violated all three assumptions across every channel simultaneously.

Your PPC budget allocation assumed stable cost-per-click trajectories and consistent conversion rates. Both assumptions failed as AI search adoption and privacy changes compounded. Your social media strategy assumed targeting capabilities that privacy updates eliminated. Your PR approach assumed media relationship dynamics that AI research tools disrupted.

The planning cycle itself became the problem. By the time you analysed 2024 data, developed 2025 insights, and built 2026 strategies, the market had already moved.

I'm seeing this across sectors. Marine industry marketers planning PPC campaigns using historical CPA benchmarks that no longer apply. Energy sector communications teams doubling down on AI-generated content whilst their audiences develop detection skills. Professional services firms allocating 40% of budget to LinkedIn when algorithm changes have halved organic reach and inflated paid costs.

The gap between planning timelines and market velocity widened dramatically. Your annual plan locked in channel budgets that became inappropriate within weeks. Your content calendar committed resources to formats that audiences stopped engaging with. Your media strategy targeted publications that changed editorial priorities mid-year.

What 2026 planning actually requires

You need a different approach. Not better forecasting, but adaptive frameworks that acknowledge uncertainty across your entire marketing mix.

Start with channel agnosticism. Don't allocate budget by historical channel performance. Allocate by strategic flexibility and ability to shift as behaviour changes. Hold 20-30% of budget in reserve for mid-year reallocation in case channels underperform or new opportunities emerge.

Build integrated measurement frameworks that track cross-channel impact rather than channel-specific metrics. Your SEO content supports PPC conversion rates. Your PR coverage influences social engagement. Your paid social drives branded search volume. Stop measuring channels in isolation (I think i’ve said this every year for 10 years).

Invest in human creativity as a competitive differentiator across every channel. AI handles PPC bid management and social media scheduling. Your team's job is strategic thinking, authentic storytelling, and genuine audience understanding that machines can't replicate. This applies to PR pitching, social content creation, ad copywriting, and strategic planning equally.

Prepare for continued search transformation. Traditional SEO still matters, but answer engine optimisation, conversational discovery, and AI-mediated research require fundamentally different content strategies. Your content needs to perform in ChatGPT responses and Google AI Overviews, not just traditional search results.

Rebuild your paid media strategy around privacy-first targeting and first-party data. The targeting capabilities you lost aren't coming back. Your conversion tracking will continue to degrade. Plan campaigns that work with limited data rather than assuming historical tracking precision.

Develop PR strategies for an AI-researching media landscape. Journalists using AI research tools find sources differently. Your traditional press release distribution achieves less. Direct relationship building and genuine story value matter more than ever.

Most importantly, shorten your planning cycles. Quarterly strategic reviews aren't bureaucratic overhead anymore. They're survival mechanisms in a market that shifts faster than annual plans can accommodate. Review channel performance monthly. Reallocate budget quarterly. Reassess strategic assumptions every six months.

The uncomfortable truth

Your 2026 plan isn't broken because you made mistakes. It's broken because you built it on assumptions that 2025 invalidated.

The marketing directors I referenced at the start of this article weren't incompetent. They were applying proven planning methodologies to a market that stopped rewarding historical pattern recognition.

The question isn't whether your current plan will work. It's whether your planning process can adapt fast enough to matter.

2025 didn't just change marketing tactics. It changed the rate of change itself. Your planning approach needs to account for that acceleration, or you'll spend 2026 executing strategies that were already obsolete when you approved them.

Monday, 24 November 2025

It’s time to gear up for ‘search everywhere’

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Search moved and your brand stayed put. Or, to put it into context, your brand is harder to find than ever.

At our agency, we are continually tracking search behavior data. We, among the other leaders in the space, are watching a pattern emerge that a large number of marketing teams, most likely, won’t have internalised yet. The numbers reveal something fundamental: Google's grip on search just broke (or, at least, the signs are there).

In the UK, Google's search dominance slipped to 93.35% in August 2025, down from its peak. Globally, it dropped below 90% for the first time in over a decade. That alone should trigger alarm bells.

But the real story sits in how people actually find information now.

The generational fracture

Research shows 74% of Gen Z use TikTok for search, with 51% preferring it over Google. The gap between traditional search and social discovery? Nearly non-existent for younger audiences.

In the UK specifically, 71% of TikTok's 25 million users are Gen Z, and they're using the platform as their primary search tool. These aren't entertainment platforms anymore. They're discovery engines.

The data gets more striking when you look at traffic impact. UK businesses experienced an 86% collapse in website traffic growth following Google's AI search rollout in August 2024. The algorithm didn't just change. The entire search ecosystem fragmented.

What's driving this

The shift isn't about Google failing. It's about audiences fragmenting their search behavior across platforms that serve different needs.

TikTok for visual how-to and product discovery. Reddit for community-validated recommendations. ChatGPT for conversational queries and synthesis. YouTube for deep-dive explanations. Traditional search engines for transactional intent.

Each platform operates as a distinct search engine with its own ranking factors, user expectations, and content formats. Your audience doesn't live on one platform anymore. They search everywhere.

The strategic implication

If your SEO strategy still centers on Google and Bing alone, you're optimising for a shrinking portion of search behavior. The marine sector marketing director searching for sustainability solutions might start on LinkedIn, validate on Reddit, and deep-dive on YouTube before ever touching Google.

The professional services CMO researching brand positioning might use ChatGPT for initial research, TikTok for trend validation, and traditional search only for vendor vetting.

This changes resource allocation completely. Equal SEO attention across platforms isn't experimental anymore. It's table stakes for visibility.

The brands who will be capturing attention into 2026 and beyond aren't the ones with the best Google rankings. They're the ones showing up wherever their audiences actually search. That requires integrated strategies across traditional search, social platforms, AI engines, and content hubs.

The question isn't whether to expand beyond Google. The data already answered that. The question is how quickly you can redistribute your SEO efforts before your competitors do.

Friday, 14 November 2025

Is your AI strategy ready for the next 12 months?

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My ‘full on’ AI exposure is about to tick over 2 years now, in that time - I've seen that maybe 1 in 2 generative AI initiatives launch before they're operationally ready. Expecations missed, features forgotten and worst of all, users neglected.

That's not a minor oversight. That's a strategic failure at the foundation level.

I've been analysing AI implementation patterns across UK marketing organisations, and the data reveals something critical. Budget allocation doesn't predict success. Operational readiness does.

The vast majority of AI pilot programs stall in what experts call "pilot purgatory," delivering minimal impact on actual business outcomes. Only a small fraction achieves rapid revenue acceleration.

The readiness framework

Six operational factors separate successful AI implementation from expensive experiments.

Data foundations come first. Your AI outputs will only be as good as your data inputs. Companies that skip this step encounter predictable problems. In my observation, data quality issues represent the most significant AI implementation obstacle, with the majority of organisations already using generative AI reporting problems with their data sources.

We've seen organisations learn this the expensive way. Poor data quality in machine learning models can trigger significant stock price impacts, substantial market value loss, and material revenue damage.

Pilot before you scale. The overwhelming majority of AI proofs of concept never reach production. The primary reason? Organisations lack the data infrastructure, processes, and technical maturity required for deployment.

Testing reveals gaps. Pilots expose integration challenges. Small-scale implementation protects you from large-scale failure.

Transparency builds trust. Most senior technology leaders express concerns about integrating AI into operations. Your teams share those concerns. Systems that operate as black boxes generate resistance.

Organisations are responding. Companies now actively manage multiple AI-related risks, significantly more than just a few years ago. Transparency about how AI systems work and what they can't do creates the foundation for adoption.

Creative differentiation matters more now. As AI tools become commoditised, brand voice and creative judgment become competitive advantages. Most consumers expect personalised interactions, and are substantially more likely to purchase when those expectations are met.

But personalisation requires human judgment about brand positioning and emotional connection. AI handles execution. Strategy remains human territory.

AI literacy is organisational, not individual. Knowledge gaps represent the primary AI failure factor. Only a minority of organisations believe their talent is ready to leverage AI fully.

The payoff for addressing this is measurable. Organisations investing in targeted AI education see substantially higher project success rates.

Partner selection should follow results, not presentations. Companies that purchase AI tools from established vendors see more reliable results than those building custom solutions internally. Success requires partners who can integrate deeply and adapt over time.

The competitive reality

The majority of marketers now use AI regularly, with many achieving impressive returns on investment while reducing customer acquisition costs considerably. Organisations investing strategically in AI typically see meaningful improvements in sales ROI.

The question isn't whether to adopt AI. It's how quickly you can implement it effectively.

AI won't replace marketers. But marketers using AI will replace those who don't.

The difference between those outcomes comes down to operational readiness, not budget size. Get the foundations right, and the tools become force multipliers. Skip the preparation, and you're just funding expensive experiments.

Thursday, 13 November 2025

AI amplifies everything you feed it

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AI doesn't create problems. It magnifies the ones you already have.

I've seen countless individuals and organisations rush toward AI implementation without asking the fundamental question: what exactly are we scaling?

The answer matters more than the technology itself.

The amplification effect

Research from UCL and MIT reveals something striking. AI doesn't just mirror human biases. It amplifies human biases by a factor of three.

When participants disagreed with AI recommendations, they changed their decisions 32.72% of the time. When disagreeing with other humans? Just 11.27%.

The technology creates a feedback loop. Small biases become large ones. Large ones become systemic.

This pattern extends beyond bias. AI scales whatever you feed it: insight or ignorance, precision or sloppiness, strategy or guesswork.

The opportunity side

The upside is real. McKinsey found that fast-growing organizations drive 40% more revenue from personalisation than slower competitors. Companies using AI-powered personalisation report an average 25% increase in marketing ROI.

71% of consumers now expect personalised content. AI makes that scale possible.

The same amplification that magnifies risk also multiplies opportunity. AI can process customer data, identify patterns, and generate personalised content at speeds human teams can't match.

But speed without direction is just expensive noise.

The data quality problem

Here's where most implementations fail. Poor data quality costs UK businesses £900 billion annually. More telling: 85% of AI projects fail because of poor data quality.

Garbage in, garbage out. The old programming axiom applies with exponential force in AI systems.

Amazon's AI recruitment tool had to be shut down entirely. It discriminated against female candidates because it learned from a decade of biased hiring data. The bias couldn't be eliminated because the foundation was flawed.

When you train AI on incomplete, outdated, or biased data, you don't get neutral results. You get amplified versions of those flaws, deployed at scale.

The blandness crisis

Even with clean data, another risk emerges. Generic input produces generic output, multiplied across every channel.

Marketing experts warn of an emerging "blandness crisis." When brands rely on AI without human oversight, everything starts sounding the same. Over 200 overused AI phrases now signal generic content.

Gen Z, the most digitally fluent generation, actively rejects AI-generated content that feels fake. They can detect when the human spark disappears.

AI can scale your voice. But if you don't have a distinctive voice to scale, you're just producing more noise.

The human factor

AI is a tool designed to enhance, not replace, human creativity. The best results come from AI-augmented work, not AI-replaced work.

Generic prompts produce generic content. Specific direction and constraints applied by humans produce distinctive, engaging output from the same AI.

The technology amplifies your strategic thinking, your brand understanding, your audience insight. Or it amplifies your lack of those things.

Good business leaders see AI as a catalyst for job creation rather than destruction. The technology reshapes roles, allowing humans to focus on higher-order tasks: creativity, strategic thinking, emotional intelligence.

What this means

AI will scale your marketing capabilities. That's certain.

The question is what you're scaling. Clear strategy or confusion? Brand distinction or generic messaging? Accurate data or flawed assumptions?

The technology doesn't judge. It just multiplies.

Before you implement AI tools, audit what you're feeding them. Check your data quality. Examine your strategic clarity. Define your brand voice with precision.

AI will amplify everything you give it. Make sure you're giving it something worth scaling.

Monday, 10 November 2025

Your agency is performing integration theater

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They call it collaboration. I call it expensive theater.

Your agency presents integrated teams in pitch meetings. They show org charts with dotted lines connecting departments. They use words like "synergy" and "cross-functional excellence."

Behind the curtain, each department operates independently. Different tools. Different metrics. Different definitions of success.

The performance costs you in real pounds money.

The act looks convincing

Watch any agency status meeting. The paid search lead presents metrics. The social team shares engagement numbers. The content strategist discusses editorial calendar. Everyone nods.

But they're not actually working together. They're taking turns presenting work that happened in isolation.

Research shows agencies now juggle a growing fragmentation of marketing technology. More platforms means more silos. UK agencies report inefficient processes as their primary operational challenge.

That inefficiency flows directly to your budget.

Your budget bleeds while they perform

Large organisations waste up to 10% of operational budgets on redundant efforts caused by silos. For a company spending £100 million on operations, that's £10 million evaporating annually.

Think about your marketing spend through that lens.

Your paid team bids on keywords without consulting content. Your social team creates campaigns disconnected from your email strategy. Your analytics sit in separate dashboards nobody reconciles.

Each silo duplicates work. Each handoff loses context. Each disconnection multiplies cost.

The coordination tax compounds daily.

The trust gap nobody discusses

There's a fascinating perception gap in client-agency relationships. Research shows significant disconnect between how clients and agencies view their working relationships, with trust remaining a persistent challenge across the UK marketing industry.

That's not a communication problem. That's a trust collapse.

When agencies perform integration instead of practicing it, clients sense the disconnect. They just can't always articulate what feels wrong. The metrics look fine. The meetings seem productive. But something's off.

What's off is the expensive performance hiding the operational reality.

Recognition changes everything

Integration theater thrives on clients not knowing what real collaboration looks like. Once you recognise the performance, you see it everywhere.

Watch your next agency meeting differently. Notice who actually coordinates before presenting. Observe whether teams reference each other's work or just share space on the agenda. Ask how decisions get made between departments, not just within them.

Real integration shows up in shared tools, unified metrics, and genuine coordination costs baked into workflows.

Fake integration shows up in presentations.

Your budget knows the difference, even when the performance looks convincing.

Thursday, 6 November 2025

Why separated teams always produce mediocre brands

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Most brands are bleeding revenue through a crack they can't see.

The separation between creative and strategy teams feels like smart organisational design. Strategists analyse markets and develop positioning. Creatives bring ideas to life with design and copy.

Clean division of labour.

I've seen this pattern across dozens of organisations, and the data reveals a different reality. When these teams operate in silos, brands become forgettable. Messaging fragments. Visual identity drifts. The customer experience feels disjointed because it is.

Almost half of companies admit their marketing still suffers from silo thinking, according to ISBA research. Only one-quarter feel satisfied with how their teams coordinate.

The dissatisfaction makes sense when you see the cost.

The hidden tax of separation

Teams waste more than 20 hours monthly because of poor collaboration. That adds up to six work weeks annually. In North America, the number climbs to 28 hours monthly.

Six weeks of productive time lost to organisational friction.

Meanwhile, campaign effectiveness depends heavily on creative quality. Google's research shows up to 70% of performance ties directly to the creative work itself. When strategy and creative teams don't collaborate deeply, that 70% suffers.

The math gets worse. Brand consistency can drive revenue growth up to 20%. But consistency requires tight coordination between strategic direction and creative execution. Separated teams produce inconsistent brands.

Why the dysfunction persists

Organisations separate these functions believing specialisation improves outcomes. Strategists need space to think. Creatives need freedom to explore.

The assumption sounds reasonable until you examine what actually happens.

Strategy teams develop frameworks in isolation. They hand over briefs that feel complete but lack creative input. Creatives receive these briefs and spot immediate problems. The strategic direction doesn't account for execution realities. The positioning sounds good in theory but falls flat visually.

So creatives adapt. They interpret. They fill gaps.

The result resembles a game of telephone. Strategic intent gets diluted through translation. Creative execution drifts from the original vision. Neither team feels ownership of the final output.

Customers experience this disconnect as brand mediocrity. The messaging doesn't quite land. The visuals feel disconnected from the promise. The overall experience lacks the coherence that builds loyalty.

AI amplifies the divide

AI tools promise to bridge the gap between strategy and creative execution. Instead, they're making the separation worse.

Strategists now use AI to generate positioning frameworks and messaging architectures without creative input. Creatives use AI to produce variations and assets without strategic context. Both teams move faster in isolation, which sounds productive until you realize they're moving in different directions.

The speed creates an illusion of efficiency. Strategy teams can produce ten positioning options in the time it used to take for one. Creative teams can generate fifty visual concepts before lunch. But none of it connects because the collaboration still doesn't happen.

AI becomes another layer of translation rather than integration. The tools optimize for individual team productivity while the brand suffers from the same fragmentation, just at higher velocity.

The integration advantage

Companies that align cross-functional teams generate 208% more revenue than those operating in silos, according to LinkedIn research. The advantage comes from eliminating translation layers.

When strategists and creatives collaborate from the beginning, strategy becomes executable. Creative work stays anchored to clear positioning. The feedback loops tighten. Problems surface earlier when they're easier to fix.

McKinsey found that brands scoring high on creativity metrics see 70% better organic revenue growth and shareholder returns. But creativity without strategy produces novelty without purpose. Strategy without creative partnership produces clarity without resonance.

The integration produces something neither team creates alone.

What this means

The organisational structure you choose determines the brand you build. Separated teams produce separated experiences. Integrated teams produce coherent brands that customers remember and choose.

The question becomes whether your current structure serves the brand you want to create or the one you're accidentally building.

The creative technologist is a bridge, not a destination

I started my fascination with code thirty-two years ago. Then I moved into design. Then brand. Then digital. Then the strategy. That progres...